Shipping policy

SHIPPING POLICY

Overview

This website is operated by Xalt Life. Throughout the site, the terms “we,” “us,” and “our” refer to Xalt Life. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service,” “Terms”), including those additional terms and conditions and policies referenced herein and/or available via hyperlink.

These Terms of Service apply to all users of the site, including but not limited to browsers, vendors, customers, and contributors of content. Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree, please do not use this website.

Our store is hosted on Shopify Inc., which provides the e-commerce platform enabling us to sell our products and services.

Order Processing

Processing Time: Orders are processed within 3-7 Business days, including weekends and public holidays, after you receive your order confirmation email.
Order Confirmation: You will receive a confirmation email once your order is placed.
Shipping Notification: Once your order is shipped, you will receive another email with your tracking details.

Domestic Shipping Rates and Estimates

Shipping Charges: Shipping costs will be calculated and displayed at checkout.
Estimated Delivery Time: Orders are typically delivered within3-7 Business days.
Shipping Partners: We use for delivery to Shiprocket to sure safe and timely shipping.

Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Use the tracking number to monitor your shipment status on the carrier’s website or app.

Delivery Issues

Lost or Damaged Packages: Xalt Life is not responsible for products lost or damaged during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Retain all packaging and damaged items for the claims process.
Incorrect Address: Ensure your delivery information is correct at the time of placing your order. If you notice an error, contact us immediately at [Insert Contact Information]. We will try to update the details before shipping but cannot guarantee changes once the package is in transit.

Returns and Exchanges

For information regarding returns and exchanges, please refer to our Returns Policy

General Conditions

We reserve the right to refuse service to anyone at any time.
All shipping timelines are approximate and subject to unforeseen delays due to logistical or external factors (e.g., weather conditions, public holidays, or regulatory issues).
The responsibility for the accuracy of shipping and billing information rests with the customer.

Contact Information

For shipping-related inquiries or concerns, please reach out to us at:

Email: info@xaltlife.com

Phone: +91 90350 36335

Address: Epoch Lifestyle Private Limited

#68, Transpade Towers, Jyothi Nivas College Road,

Koramangala 5th Block,

Bangalore - KA - 560034

This Shipping Policy is governed by Indian legal standards and reflects Xalt Life’s commitment to providing a smooth and efficient shopping experience.